Returns & Refunds

Last updated: June 2026

Hi! If something isn’t right with your order, I want to help make it right. Here’s how returns and refunds work on Rebl Craft.

The Short Version

Rebl Craft is built on trust, with buyers and sellers alike. If you have an issue, reach out and I’ll do my best to sort it out.

Physical Products

Because products are sold by independent makers, return eligibility is handled case by case in coordination with the seller and according to their shop policies.

If you’re unable to reach resolution with the seller, contact me within 30 days of purchase and I may step in and issue a refund at my discretion. I can’t guarantee this in every situation, but I won’t leave you hanging without at least trying.

Digital Products

Due to the nature of digital downloads, all sales are final. That said, if you have a technical issue with your file, reach out and I’ll do what I can to help.

Damaged or Incorrect Items

If your order arrives damaged or isn’t what was described, please contact the seller right away with photos and your order number.

Contact

Questions about an order? Use the contact form or email j@reblcraft.com.

For more information, see our Privacy Policy & Terms of Use.